http://www.mayoclinic.org/healthy-living/adult-health/in-depth/anger-management/art-20045434?pg=1&footprints=mine

The link is to an article on the Mayo Clinic website about anger management. This is a rather readable and helpful link. I would have just copied and pasted, but there were a bunch of fussy requirements, just didn’t want to get into it.
A few comments though, one of the suggestions, “think before you speak”, man there are a lot of people out there who would do themselves and everyone else too, a big favor if they’d just do that. Hey I’ve said things and realized, shortly thereafter, wow, that was dumb. Lose the juvenile attitude, just because you “have the right” doesn’t always mean you should exercise it.
There is a right way and a wrong way, give it a little time, think it out and then rationally, “this upset me and this is why”. No one’s asking you to be a doormat, by the same token, again, a right way/a wrong way.
Get some exercise! Too often it seems that person has too much energy to burn and chooses to burn it with outbursts. I have two heavy bags, a speed bag and pads upstairs at church and a bag at home. You need to work something out, come on down, I will personally hook you up. Then you can come downstairs to my office and we will talk.
And yea, little humor could go a long way. I grew up with my buddy in the Coast Guard, he’s the older brother I never had. He could handle situations like that so well. He would get this “puckish” expression on his face and then make a “puckish” remark, and everyone would immediately unclench. I try to “channel” my big brother any time I get into that (not always successfully). (Oh yea, if you don’t know what “puckish” means, drop me a line) (One other note, he was a “Gold Gloves Boxer”, who put me in a hold once, I had to beg to get out of. He could also shoot the eye out of gnat at 100 yards. You have to learn control especially when there are firearms available and especially when you’re carrying one as a law-enforcement officer. He was and he’s great.)
Quit holding grudges, nothing good comes of it, get over your pride and deal with it. There is too much to do for the Kingdom! You got that much energy and passion? I got a million things you could do here at church.
When we look to the Lord and see what He went through, for us, really how can we be otherwise? And don’t think I’m being Pollyannish here either, believe me, I will readily admit I can go off. But I’ve also found that it just doesn’t pay to do so. Often that person really does need a little compassion. I’m not saying you should be abused and if you really can’t deal with it, walk off, refer him/her to me. But just don’t get into it, think about what Jesus had to deal with, that we are called to be a servant and sometimes we serve best by just taking it in prayer. If Jesus can hang on the Cross and say “forgive them Father…”, can’t we find a way to forgive and then a better way to deal with it?